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** An additional one-off fee of $500 may apply in order to arrange some treatments. The amount is a management fee charged by Response Oncology, meaning a health fund rebate will not apply. This fee will be discussed with you upon consultation with your Doctor. **

With the exception of DVA patients, we are not a bulk billing practice. Full payment for your consultation is required at the time of your consultation, by cash or EFTPOS.

As we do not carry a float, the exact change or EFTPOS is preferred (no merchant fees apply).

Patients will require a valid referral in order to claim any benefits from Medicare or an insurer.

Cancellation Policy

We strive to give excellent medical care, to help us achieve this, we kindly request that you give us at least 24 hours’ notice if you wish to cancel or change your appointment to allow other patients to be scheduled into your appointment time.

A cancellation fee applies that will equate to 100% of the appointment fee if less than 24 hours’ notice is provided. We will advise you of the exact fee upon cancellation and will send you an invoice.

Exceptions will be made on a case by case basis for situations outside of your control.